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I have flown well over 100 times in my life, and the only thing I have ever not looked forward to is flying on any airline other than southwest... not only do they have good prices, but I've not once had a bad experience... a few late or delayed flights, but nothing horrific...
with other carriers - united, aa, (the international ones), it seems as though they are always the ones you hear about these horror stories due to complacency and laziness...
problem is, southwest doesn't fly everywhere, so one of these days, we're going to have to resort to AA or United...
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