In December we signed up to take Project Aware at a special price of $45. Because of flooding in Washington, they had to reschedule their OW class which pushed our specialty out of the time slot. Not only were they very vigilant about rescheduing, but when we arrived last night for the class, they brought up the special pricing (instead of me having to do it) and we were thanked at least 10x for being flexible in rescheduling last month.
Not only was the class really good and worth the time and effort, but I got to see the new colors that Zeagle is putting on the Zenas when a shipment came in.
Oh yeah, I forgot to mention that my husband and I were the only two signed up originally and they could have easily have blown us off and not rescheduled, but they didn't.
It's nice to have such good experiences with people who "get it".