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Old 02-23-2008, 01:49 PM   #2 (permalink)
terrillja
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Join Date: 07/27/2007
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Quote:
Originally Posted by Shellback View Post
Has anyone experienced any difficulty dealing with a Manf. of a regulator when they did the purchase from the internet ? Came across a story the other day that indicated some manufacturers will not honor the published warranty if the regulator is not purchased from one of their recognized dealers.

For instance I see that some of the manufacturers offer something called "Lifetime Parts" (or something similar). I am assuming that would go out the window as well if they do not recognize the merchant that you purchase their equipment from.
Internet sales are a tricky spot. Some mfgs don't allow internet sales (atomic), (most) others do. Having said that, there are some sites which sell "gray market" regs and other gear, and are not an authorized dealer. For example, buy a oceanic reg from leisurepro, which is not an authorized dealer. You therefore won't get an alliance parts agreement, won't get any warranty other than leisurepro's, and won't get the 30 day return policy.

I'd buy from ST, which will match all other prices as well as being an authorized dealer for the gear they sell.

And the CS is superb.
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