[gajahduduk]

Shark Point's support is horrible.

If you buy a product, don't count on ever being able to get your data out of it. I bought the Shark Point for Palm OS some years ago, and for years they promised to provide a way to export data. Every 6 months to a year I asked again and either got no response or was told that it was coming.

Finally I got an iPhone and it was clear that the Palm platform was not being developed. I asked support to help me get the data out of it, and was told they no longer even had a Palm to use! It's their own product and they didn't even keep one Palm device?

I was told that they might be able to do something with the .pdb files but no promises. After a couple months, nothing, despite repeated emails.

In the end I had to re-enter all my data by hand into a different program.

I learned my lesson: don't use any dive software that doesn't support import and export or find yourself locked into it.