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Originally Posted by tc_rain
Either you got a great price on the LC or a bad price on the shockwave.ST list the shockwave at 109.99 and the LC at 251.99 I have not seen the beam on the shockwave but I can say the LC is great
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<DIV>Don't tell Larry or Joe, but I only paid $90.00 for each of the lights. Caught a sale at the bigbox sporting goodsstore out here and bought the last 2 shockwaves they had. Started packing for Belize on Thursday night and discovered one of the lights was broken. Returned it Friday morning expecting to confirm that there were no more in stock, but one of the guys "checks the computer" to find out that there is one at another store 15 minutes away and calls over there. I mention that there wasn't even one in the case the other day when I was in there and to ask the salesperson to physically verify and hold one for me if there is one in stock. He does, and the salesperson reassures him that they have one waiting for me. </DIV>
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<DIV>Naturally, the sales monkey doesn't have one for me when I arrive. He runs around trying to locate one and it's obvious he never bothered to check when he took the call 15 minutes before. After me repeatedly asking him if he even checked the inventory, he admits to me that he was really busy when he took the call and never checked.</DIV>
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<DIV>Well, long story short, the manager catches me on the way out and asks me if there were any other lights they had in stock that would work for me. Honestly, there were none that were close to the Shockwave LED's wattage, size and price pointand I told him that. He asked again if there was a light he had that would work for me. I explained the only light in stock thatI'dactuallywant was the LC, but I was really happy with our working shockwave anddidn't really plan on spending much more than that for a light. He told me that my businessand satisfaction was more important than money at this point andjust swapped out the LC for the broken shockwave.</DIV>
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<DIV>This is definately an example of the big box stores being able to do things that an LDS couldn't do, and I do appreciate the effort Patrick, the manager, made to appease me. It's unfortunate that a store like this can't find quality people to work there though. The kid working there was still in training and basically alone in the SCUBA section. He didn't know the difference between a snorkel and a SCUBA tank. </DIV>
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<DIV>Hmmm...maybe this should be in another thread. I'll shut up now. </DIV>
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