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Old 11-13-2007, 03:32 PM   #1 (permalink)
ucrtwf
TadPole

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Join Date: 10/26/2007
Posts: 20

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Don't order from Scuba.com

If you want your stuff. I usually always buy from Scubatoys, but this time they didn't have the mask and a couple other things I wanted. I ordered some stuff a full two weeks before my trip thinking I'd have plenty of time. A week goes by and I call to see why it hasn't been shipped. They said they were waiting for a couple of things (which nobody ever told me they didn't have in stock). I said ship what you have, and I put in an emergency order with Scubatoys for the rest. I called twice on Friday to make sure they would cancel the other stuff off the order and ship what they had, they swore they would have it on the truck that day. I get an email on Sunday saying it was shipped. I figured it was a delay in the system since A) they told me for certain the order was going on the truck on Friday and B) Fed ex doesn't pick up on Sunday. I finally get an email today saying it was logged in on MONDAY NIGHT... of course it won't be here by the time I leave for my trip.....EEHHEHhhGGGHh!
So, take it from me. Don't believe what they say. Don't order from them since they won't tell you if the stuff is in stock or not. The policy they state "we'll notify you if the stuff isn't in stock" is a complete line of BS.
I don't feel better, but at least I hope to save someone else from a headache.
Tim
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