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I'm really not sure why you are so upset other than they held off shipping the full order for a back ordered item. As long as you receive your stuff, if they bill someone else that's their problem. Although you oughta be able to check with your credit card to see if you were billed.
No excuse for lousy customer service like that but at this point refusing delivery is just asking for further problems. If they can't get a simple order shipped and billed correctly, what are the odds they are going to get it right on a refused delivery and refund demand?
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The water's more exciting.. with CHUM in it!
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