ST Shipping Speed bit slow recently?

[SlvrDragon50]

Hello!

I was wondering if anyone else felt that ST was shipping a bit slow recently... My first order was done through email so I sort of forgave them on the 6 day delay... but I ordered some biofins and stuff yesterday (I believe it was all in stock) and I thought they would ship it out yesterday as I ordered before 4 PM Central.

[doccdave]

I've ordered three times in the past six weeks and all orders came in two or three days. When an out of stock item was encountered on one order they emailed and offered an upgrade in stock item for the same price. That order came in three days.

My experience has been great shipping times.

[sravin1]

me too. no problems with shipping at all. just ordered recently

[SlvrDragon50]

Yea.. ddg just explained that it could be from overload due to shipments from late friday, saturday, and sunday..

[crgjpg]

I placed an order through Joe with PM for two sets of BCD, regulators, and wet suit with some accesories. I recieved a phone message the same day that one of the accessories was on back order. It was due in the next day and the order would ship that day. Well it did not ship the next day, so I called on the second day. I was again told it was on back order. I called a third time after waiting some more. It still was not in so I waited one more day. When it was not in, I spoke Joe and he had the order shipped without the back ordered item which was not essential.

[roofless]

I've had a 'back-ordered' item with each of my last 3 orders. Any word if the new facilities will allow for more in-house stock?

[Panmanmatt]

All my orders have shipped within a few days of ordering. Or I will get a call if something is out of stock asking if I want the ordered shipped without that item or held for shipping for when it comes in.

[crgjpg]

Every time that I called until I spoke with Joe, it was never offered to have the order shipped without the back ordered item.

[ScubaJ]

I placed an order at noon today and it shipped a few hours later.
All my orders have shipped the same day.
Way to go ST!!!!!

[Ryanh1801]

Originally Posted by SlvrDragon50

Hello!

I was wondering if anyone else felt that ST was shipping a bit slow recently... My first order was done through email so I sort of forgave them on the 6 day delay... but I ordered some biofins and stuff yesterday (I believe it was all in stock) and I thought they would ship it out yesterday as I ordered before 4 PM Central.

IF you want PM me your INFO, and I will look into it tomorrow at work, or you can call up there today and someone can let you know what is going on with your order. We have tons of Bio fins in stock so that should not be an issue.