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Complaints or Problems Someone not treat you right. Letting the world know by mentioning it in a Scuba Forum is sometimes a great way to get action!

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Are your phones down?

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Old 06-15-2009, 03:42 PM   #1 (permalink)
DMWiz
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Are your phones down?

Is it me or is anyone else having problems contacting ST?

I have been calling to place an order for a client for the last hour and both the toll free and the regular numbers go unanswered.

What is up?
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Old 06-15-2009, 04:03 PM   #2 (permalink)
Bassoonin
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I can't get through either. We're leaving for Hawaii on Saturday and it looks like one of the items I ordered last week hasn't shipped. I'm kind of worried. The web cam for the shop is down too. Wierd?
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Old 06-15-2009, 04:09 PM   #3 (permalink)
r1cook
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ST Power outage in the State

Texas had huge storm and knocked out all the power and although the power is on they do not answer yet so I have to assume there was some other trouble for them down there.
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Old 06-15-2009, 04:10 PM   #4 (permalink)
Recon
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I live about 30 miles from ST... if I must, I can make a drive... I just got back from vegas, but I know that there were some bad storms here over the past few days, I hope that the shop is alright...

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Old 06-15-2009, 05:01 PM   #5 (permalink)
navyhmc
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I treid but can't get through either. I'm patient, I have 3 weeks until my next dive.
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Old 06-15-2009, 05:32 PM   #6 (permalink)
Diver Kat
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Wonder if it has anything to do with the AT&T problems some of my offices are having? I don't cover as far as Dallas, but I do know that up in Waco and outlying areas our computers are running on secondary systems because we've lost our AT&T main lines ....

(Or maybe Joe & Larry wanted a little peace & quiet for a day!! )
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Old 06-15-2009, 06:52 PM   #7 (permalink)
Aquatrax
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I was at the store today and their internet and related stuff was down. Phones probably were as well. now that I think about it, that was the first time that I have been there ad no one was on the phone.
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Old 06-15-2009, 11:18 PM   #8 (permalink)
scubagirlj
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I had no problem spending more money at ST via phone this AM-it was about 11:30 ET
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Old 06-16-2009, 05:17 PM   #9 (permalink)
Vlane
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This thread cleared a lot up. Sent ST an email about a week ago and still hadn't heard a reply so was starting to wonder. Should've known that ST wouldn't give me the cold shoulder .
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Old 06-16-2009, 05:51 PM   #10 (permalink)
Medicdan
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I had no problems getting through with ST this morning. I emailed them about a order and Joe had sent a email back shortley afterwards, then I call them to place the order!
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