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#1 (permalink) |
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TadPole
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ScubaToys = The Best Damned Online Store...Bar None!
Here's my experience...(short version)...
Last year I purchased a Dive Alert Plus from ScubaToys.com. Being somewhat of a newbie (then and still) I didn't realize that there are several variations in order to support various inflater connections. My end of summer dive trips never happened so I never got the chance to use the Dive Alert. So this year I finally plan a trip to West Palm Beach. Before I leave I start checking my gear. I found the Dive Alert and attempted to connect it. Hmmmm.... How's this thing supposed to fit? A quick online search and I learned of my mistake. I emailed ScubaToys and fully admitted my fault. I explained that the device had never seen water. I could only hope that Larry & Joe might offer a discount on a replacement. They didn't... They offered to completely REPLACE it with the right model. I don't know if I'll ever get out to Texas but if I do the beers are on me!!! You guys ROCK! By the way, it's been said that a happy customer tells one other person but an unhappy customer tells 10 people. Well, I may not have a large dive buddy pool but I know 10 to share my story with. (3 already know). Thanks again, guys! (more orders to come)
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Who is John Galt? |
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#3 (permalink) |
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Shark
Founding Member
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The crew at ST knows how to do a good job!
Phil
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For current Midwest Diving Conditions go to www.midwestmuckdiving.com. They cannot be current unless you help. Please post any updates that you may have for whatever quarry or lake you just came out of... |
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#4 (permalink) |
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Guppy
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That's why I'm headed there this afternoon to spend some more money! I turned a buddy on to them that works for a dive shop in another state and he's placed two orders this week already on stuff his shop doesn't carry. You just can't go wrong buying from them!
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#8 (permalink) |
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Grouper
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We have purchased a few thousand dollars worth of toys from St and always have been treated way more than fair. I purchase with confidence and my wife is even supportive of ST purchases knowing we will not end up on the wrong end of a screw with Joe, Larry and Co. Can't say enough good things about them.
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#9 (permalink) |
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TadPole
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Agreed. You just can't beat the guys at Scubatoys. I live about 2 hours away but it is well worth the trip, besides it's kinda on my way to CSSP. So everytime I make a trip to Clear Springs it is pretty much a mandatory stop, even if I don't need something my wife wants to stop by and we always end up buying something.
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Broncrider SSI-ow-nitrox |
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