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Job Well Done! Brag in this diving forum about someone who did something nice!

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Old 08-29-2007, 11:56 AM   #1 (permalink)
namabiru
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Yet another ST Thanks Thread

Yeah, ho hum, another ST done well praise.

I ordered a new mask and SeaCure for my Blackbeard's trip, and the UPS didn't quite cooperate. It's supposed to deliver today, but I have to leave around noon to go to the airport to leave for my trip. UPS delivers mid-later afternoon. So I call ST, and ramble on to poor Joe about all this, and he promptly agrees to ask Tom Ford if he'll carry a replacement mask to Freeport so I can have the new one. Tom is more than kind. Joe won't even charge me for the second mask, on "good faith" that I'll mail the other one back when I return (which I sure will do).

Hats off to ST for their ability to listening to a rambling diver. Big thanks to Joe for his patience and trusting, and to Tom for agreeing to hand deliver another mask. That *definitely* is worth a drink or two for Tom during the trip.
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Old 08-29-2007, 12:34 PM   #2 (permalink)
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It's stories like this that will win ST all my business... I have so little interest in comparison shopping after the way Ive been treated it's almost kinda scary

Scubatoys, please please get some marketing stuff we can push on our fellow divers for you guys.
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