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#1 (permalink) |
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Barracuda
Founding Member
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I've ordered from you, exchanged items from you, ordered from you, exchanged items from you, etc.
<DIV></DIV> <DIV>At no time did anyone complain about restocking fees, 14-day return policies, shipping costs, or anything at all. </DIV> <DIV></DIV> <DIV>Shopping with you has been a joy and I'll continue to do in the future. Thanks </DIV> |
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#2 (permalink) |
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Grand Poobah
Founding Member
ST-Forum Mod |
Thanks for taking the time to write such a nice post... We appreciate your business, and welcome to the board!
<DIV></DIV> <DIV>We should be improving this next week, and then we have a mailer going out to about 40,000 customers inviting them to come to the board - so I imagine we'll see a lot more faces out here!</DIV> <DIV></DIV> <DIV>It's great having this core of divers start out our board in such a fantastic fashion - great conversations, clever people, good information...</DIV> <DIV></DIV> <DIV>I could not ask for a better beginning!</DIV> <DIV></DIV> <DIV></DIV> |
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#5 (permalink) |
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Guppy
Founding Member
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Haven't really checked yet Larry but do you ship to the UK.
It may sound mad but I have bought almost all of my gear over the net and having heard nothing but good about ST would definitely look here first. Ajuva
__________________
><)))'>Just wanna get wet!!!!!!!!!!!!!!!!!! <'(((><
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#8 (permalink) | |
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Grand Poobah
Founding Member
ST-Forum Mod |
Quote:
<DIV>Yes we do... Now honestly it would only be worthwhile with expensive and light products... In other words, regs, computers, but not tanks, etc. <DIV></DIV> <DIV>If you're ever looking, just let me know what you're interested in, and I'll work up a shipping quote for you.</DIV></DIV> |
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#10 (permalink) |
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Grouper
Founding Member
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Larry / Joe & and I cannot forget the staff at ST all of them are wonderful, everytime I was in shop my experience has been pleasant. I have mentioned this before and would like to mention it again, one of the time on weekend, his staff stayed behind after normal closing hrs to make sure I have right gear. They stayed for almost an hr after closing time, they never pushed me into buying anything or asked me to come some other time, actually I felt bad holding them up after 10 mins of normal closing time, but his staff was no problem at all take your time and get the right gear. >>>>> This is customer service.
<DIV></DIV> <DIV>This is while back when Larry added paintball stuff in the store, I was like oh no!!! don't tell me like other dive stores I am going to lose this wonderful dive store, but fortunately that has not happen. He successfully blended dive shop and paintball shop.</DIV> |
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