Scuba Stories, Comments & Questions that don't fit elsewhere!Looking around the forum and don't know where to post? This is the place!
Welcome to the Scuba Forum - Scuba Diving Forums and Discussion Board.
You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today!
If you have any problems with the registration process or your account login, please contact contact us.
Was wondering what is up with Dive Shops.. I am new to diving and seems that the dive shops I have been to are so against anyone else. Heaven forbide I mention another dive shop or even worse buying from someplace like ST. I mean as the consumer I have to look at price and customer service. If a shop isn't providing that then why do them feel offended if you go some where else. I may not buy from you due to your price not being right, but if you maintain good customer service then I am likely to return when I need something else. I have found it amazing that the best customer service I have experienced thus far has been at a shop that is 7 hours away from me.. Anyone have any thoughts.
Have you been to "THE DIVE SHOP" in LR? I'd be surprised if you came away from there with that feeling. They are an Aqualung dealer, so there isn't much movement on price, and they won't try & beat LP. But for customer service & a relaxed atmosphere, without a lot of pressure, they are great. But I'm a little biases since I belong to their dive club, and have taken many classes from them. And they are the equipment experts in town. I've been there when a tech from another store called to ask a service related question.
So where is this shop that's 7 hours away......remember, ST is only 6
I use The Dive Shop in Joplin MO a member of the same chain, and have had pretty good luck using them, I do feel like they are judging me when I come in with gear from another shop, but I really like their two main instructors, and the two of them are not too bad about gear, they know quality when they see it, and they have complemented me on my gear outside of the shop, so I keep using them. and they are close.
They are the same chain, but all have different local owners, so it's hard to compare. But they have never made me feel bad about gear I buy elsewhere. My wing is Oxycheq, and they know I got it at ST, and even have told me how much they like it.
__________________ "Human beings are flawed individuals. The cosmic bakers took us out of the oven a little too early. And that's the reason we're as crazy as we are." - Desdemona
You don't know Desdemona? . . . "She runs this space station and bake shop down near Boomtown." - Jimmy Buffett
07-25-2008, 07:50 AM
Dive Shops
Similar Threads
Linear Mode
