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#22 (permalink) |
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Guppy
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I have only done business one time each with LeisurePro and Scuba.com, and in fairness, I have to say I was satisfied with both transactions. They did not, however, involve anything that would require future service. In fact, the only reason I dealt with LeisurePro at all was that my Sister-in-Law sent me a gift card for Christmas (she didn't know any better. She does now). Having said that, now that I've found Scuba Toys, who needs the other guys?
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#23 (permalink) |
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Grouper
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My dive instructor actually warned me against going to Scuba Toys in favor of another LDS in the Dallas area because of the "superior" customer service at the other LDS. So I took his advice and bought my mask, fins, snorkel, booties for both me and my wife before class started and were honestly satisfied. On a whim, we went to ST just to see what the "dark side" looked like, and were instantly converted. Customer service was fantastic, and prices even better. The only unfortunate part is that I can't stop going back and each time I do I spend money... Anyway, whoever tells you ST is bad is probably trying to compensate for something.
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Artificial intelligence is no match for natural stupidity |
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#24 (permalink) | |
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Shark
Founding Member
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Quote:
Phil |
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#26 (permalink) |
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Guppy
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I have done business with a variety on online retailers and so far things have been good. I did have one otter box that I bought from leisure pro come as damaged - and they took it right back - however - they ran out of stock on the one that I had ordered - and actually called me to ask if I wanted another one, or a refund (which I said - no rush - didn't need it untill this Saturday!! (this was 2 months ago.)
Now, my one order from Scuba Toys went great - in fact too great - and they had a small miss-ship with extra pair of shoes inside that were not ordered (I called them and let them know - as I'm sure someone else is probably looking for them.) I will definatly deal more with scubatoys than others in the future - its been a pleasure to deal with them. Called them today about a wetsuit - but - they don't stock the one I was looking for (not their fault I want a weird one and need it tommorow for vacation on Saturday.) I will probably call once back from vacation to have them see about special ordereing it from bare. |
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