Page 1 of 7 123 ... LastLast
Results 1 to 10 of 70

Thread: Zeagle

  1. #1
    Shark Founding Member
    Join Date
    07/12/2007
    Location
    DFW-USA
    Age
    64
    Posts
    2,372
    Super product line.....but less than luster customer service.
    PADI Divemaster, TDI Advanced Trimix

  2. #2
    Guppy Founding Member
    Join Date
    07/15/2007
    Location
    Sherwood.....Arkansas
    Age
    39
    Posts
    214
    Images
    5
    i love zeagle products i have a zeagle bc and air 2 the only problem i have found is 2 of the 3 local shops dont service the regs ?
    Lucky(AR)

  3. #3
    Guppy Founding Member
    Join Date
    07/11/2007
    Location
    United States
    Age
    55
    Posts
    232
    Quote Originally Posted by texdiveguy
    Super product line.....but less than luster customer service.
    I've never had an issue with Zeagle customer service.

    What specific problems did you encounter with Zeagle customer service?
    Last edited by ScubaToys Larry; 07-28-2007 at 09:44.

  4. #4
    Grouper Founding Member
    Join Date
    07/12/2007
    Posts
    300
    I'm curious as well, it is lack of availability locally or specific dealings with the company?

  5. #5
    Guppy Founding Member
    Join Date
    07/15/2007
    Location
    Oklahoma U.S.A.
    Posts
    215
    Hi,
    Sorry texdiveguy...
    Not sure of who you are dealing with on your Zeagle gear ...?

    I have nothing but good experences in dealing with Zeagle.

    Scott L. From Zeagle Company has gone out of his way on Customer service to fix,make right (or) do what ever it takes to make sure his companys reputation is #1.

    I had a dealer that was a little slow to get my Zeagle gear fixed,So i just found another Zeagle Dealer that is Top notch and I am more than happy with now.

    That new Dealer is Scuba Toy's they service what they sell!
    They are a factory authorized Zeagle store/dealer and Service center.

    Rascal
    Last edited by Rascal1933; 07-29-2007 at 10:37.

  6. #6
    Grouper Founding Member
    Join Date
    07/09/2007
    Location
    Dallas, TX
    Age
    40
    Posts
    375

    Quote Originally Posted by texdiveguy
    Super product line.....but less than luster customer service.
    Wow, that's the first time I've ever heard that about Zeagle. I haven't require any servicing for my Zeagle gear (BCD) but from all the posts I've read about them there customer service seems to have been top notch for most.

  7. #7
    Guppy Founding Member
    Join Date
    07/15/2007
    Location
    Sherwood.....Arkansas
    Age
    39
    Posts
    214
    Images
    5
    was wandering what major difference in the old and new zeagle air 2 is beside the new de attach option
    Lucky(AR)

  8. #8
    Grouper Founding Member
    Join Date
    07/13/2007
    Location
    Zephyrhills, FL
    Posts
    634
    Quote Originally Posted by texdiveguy
    Super product line.....but less than luster customer service.
    <DIV></DIV>
    <DIV>This is the second forum I havesaw that you posted that in, so I would appreciate it if you could expand on your statement.</DIV>
    <DIV></DIV>
    <DIV>Was something not handled to your satisfaction? </DIV>
    <DIV></DIV>
    <DIV>Did you not recieve a response to an email? </DIV>
    <DIV></DIV>
    <DIV>Did something happen that made you feel like you recieved poor treatment?</DIV>
    <DIV></DIV>
    <DIV>We cannot help with an issue, or improve on customer service, if we are unaware of the issue.</DIV>
    <DIV></DIV>
    <DIV>You can post your issue here, send me a PM, or call me directly at Zeagle....your choice.</DIV>
    <DIV></DIV>
    <DIV>The number to Zeagle is 813-782-5568. My direct extension is 14.</DIV>
    <DIV></DIV>
    <DIV>Thanks,</DIV>
    <DIV></DIV>
    <DIV>Scott</DIV>
    <DIV></DIV>
    <DIV></DIV>

  9. #9
    Grouper Founding Member
    Join Date
    07/13/2007
    Location
    Zephyrhills, FL
    Posts
    634
    The main difference is, this is a Zeagle product - not an Apeks made product with the Zeagle name on it.
    <DIV></DIV>
    <DIV>The new one is also less prone to free flow, the inner workings are better (in our opinion) and it looks a lot better (again, in my opinion).</DIV>
    <DIV></DIV>
    <DIV>I have asked our reg people to put together a comparison chart, so that it can be clearly defined...</DIV>
    <DIV></DIV>
    <DIV>Thanks,</DIV>
    <DIV></DIV>
    <DIV>Scott</DIV>

  10. #10
    Guppy Founding Member
    Join Date
    07/13/2007
    Location
    British Columbia, Canada
    Age
    39
    Posts
    226
    So far I've found Zeagle to be extremely quick to answer questions and super helpful. I've not had cause for concern, nor do I expect to. But I'm not surprised that Scott has taken it to find out what the problem is.

Page 1 of 7 123 ... LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •