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Thread: Dive Alert Plus problem

  1. #1
    Shark Zeagle Eagle's Avatar
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    Dive Alert Plus problem

    This is just an update on my Dive Alert Plus. I was cleaning my gear a couple of days ago and I found my dive alert plus had a hole rusted through it. I contacted the Dive Alert people and spoke to Dave. He asked me to send him a picture of the damage, which I did and he responded with " send it to me and we will repair it for free" and ship it back for free. Now that's service. I love my Dive Alert Plus.
    --Zeagle Eagle

  2. #2
    Shark Zeagle Eagle's Avatar
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    I got my Dive Alert Plus back from the manufacturer today. It looks brand new. They repaired or replaced all parts except the chamber assembly and the couplers. They shipped it back to me free of charge. Now that's what I call service. I am very impressed. They can count on my business in the future.
    --Zeagle Eagle

  3. #3
    Shark Zeagle Eagle's Avatar
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    I had a question for the Dive Alert support team. I wanted to know how to dry it properly. I got my answer back in 6 minutes. Wow, that is the fastest email support I have ever gotten.
    --Zeagle Eagle

  4. #4
    Shark Zeagle Eagle's Avatar
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    Good video on how to "deep" clean your regs. https://www.youtube.com/watch?v=Kg8oOYL6E1s
    --Zeagle Eagle

  5. #5
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    I got my Dive Alert Plus back from the manufacturer today. It looks brand new. They repaired or replaced all parts except the chamber assembly and the couplers. They shipped it back to me free of charge. Now that's what I call service. I am very impressed. They can count on my business in the future.

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