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Thread: RS 130 service

  1. #11
    Grouper
    Join Date
    09/18/2007
    Location
    Toronto, Ontario
    Posts
    346
    I too bought a TUSA reg but don't have the receipt. So do you keep the order on file and how long do you keep it for?

  2. #12
    Grouper
    Join Date
    10/06/2007
    Location
    Bandera, Tx
    Age
    55
    Posts
    297
    Quote Originally Posted by ScubaToys Larry View Post
    If you got it from us... we do free parts no matter what the service interval is. If you got it somewhere else - it requires the once a year to maintain the free parts program.
    Is that just the RS-130, or any reg purchased from you?
    In the famous words of Captain Ron, "If anything's gonna happen, it's gonna happen out there"

  3. #13
    skippy11
    Guest
    Quote Originally Posted by kancho View Post
    I too bought a TUSA reg but don't have the receipt. So do you keep the order on file and how long do you keep it for?
    I am not sure how long they keep previous purchases on file, but I have called several times or had them look up something on a previous purchase of mine or one of my DB and they have always been able to find the purchase reciept. I just had to give them my name and address I use on my account info.

  4. #14
    Grouper
    Join Date
    09/18/2007
    Location
    Toronto, Ontario
    Posts
    346
    Quote Originally Posted by skippy11 View Post
    Quote Originally Posted by kancho View Post
    I too bought a TUSA reg but don't have the receipt. So do you keep the order on file and how long do you keep it for?
    I am not sure how long they keep previous purchases on file, but I have called several times or had them look up something on a previous purchase of mine or one of my DB and they have always been able to find the purchase reciept. I just had to give them my name and address I use on my account info.
    Thanks.. It is hard to keep old receipts. I have a habit of throwing it away.

  5. #15
    I collect all my receipts, once a year I bundle them up in a bag. Just in case. I think they date back to 5 years or so. After 5 years I shred them all.

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